Applied AI Lab

The Applied AI (Artificial Intelligence) Lab is dedicated to transforming consumer’s experience in Suning’s small retail platform by utilizing machine learning, deep learning, and computer vision technologies in different scenarios, such as payment, customer service and merchandising to deliver a seamless and integrated O2O experience.


In the past two years, the Applied AI Lab has scored a considerable amount of achievements that included over ten technical patents in China. Notable developments include Vectorized Contextual Search Engine, Conversational Platform, and facial recognition in cashier-less stores that have leapfrogged our competition.